At the time of renewal , Should we declare Illnesses.?January 31, 2018
I was reading an article at Quora where in reply to a question a gentleman suggested that if your company is asking you to declare anything at the time of renewal you can avoid it.
I am sure that 99% people dont declare it, as nobody has advice them to do so.
I have a very clear advice on this matter. When a company is asking you to declare something in the renewal notice , there must be a reason to it . Due to our lethargy or busy schedule or lack of awareness, we may think to avoid submitting any information to company.
We are promoting health insurance for last 10 years . We have seen number of cases , In case of a claim of chronic illnesses , company always ask for first consultation report. This is the right of an insurance company to enquire about any claim , because a person , who is supposed to sanction the claim , he may be a doctor or a customer care executive , is also doing a job. Now , if the primary policy holder is in hospital and taking a claim, he / she will never be in a position to submit this first Consulting report. It’s a big Logistic issue for him and moreover in such a traumatic scenario, he is unable to trace the document. So mostly, in absence of this first consultation report, most of the cashless claims are rejected.
Now , here role of an agent is very important in such a scenario. If you bought a policy from online portal , it is very clear , nobody is going to help you, as they are not easily accessible. If you have bought policy from a part time agent , naturally , he is not experienced enough he will not be able to help you because of lack of awareness. That’s why it is important to buy policy with complete advice and knowledge from a professional health insurance advisor, moreover he should be Unbiased.
Coming back to our original topic we must always declare any minute or major problem to company at the time of renewal.
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